AU Small Finance Bank Partners with Niva Bupa to Offer Health Insurance Solutions

On September 19, 2024, AU Small Finance Bank, India’s largest small finance bank, announced via a stock exchange filing that it has partnered with Niva Bupa Health Insurance to offer health insurance products to its customers. This collaboration builds on Niva Bupa’s prior association with Fincare Small Finance Bank, which has now merged with AU SFB, introducing a new business proposition to enhance customer services.

Through this partnership, AU SFB’s new and existing customers, including those from former Fincare branches, will have access to a variety of Niva Bupa’s health insurance products. These include health, personal accident, and critical illness plans, available at over 2,400 locations across India. The aim is to deliver affordable and transparent value through advanced technology and improved service modules.

Leveraging Niva Bupa’s 210 branches across 22 states and 4 union territories, combined with AU SFB’s widespread distribution network, both organisations will work together to provide personalised and customer-centric health insurance solutions.

Speaking on the partnership, Mr Uttam Tibrewal, Executive Director and Deputy CEO of AU Small Finance Bank, said, “At AU Small Finance Bank, we put our customers first. Our unwavering commitment is to empower them with choice, flexibility, and tailored solutions that meet their individual needs and help them achieve their goals.”

He further added, “By forging an alliance with Niva Bupa Health Insurance Company Limited, we will strengthen our branch banking value proposition through embedded and personalised health insurance solutions that will elevate the well-being of our valued customers. At AU SFB, we are building an integrated health eco-system for our customers so that they can avail various benefits, services and faster claims.”

About AU Small Finance Bank Limited

AU Small Finance Bank Limited (AU SFB) is a scheduled commercial bank and has been India’s largest small finance bank since it began operations in April 2017. Founded in 1996 by first-generation entrepreneur Mr Sanjay Agarwal, AU SFB has a 29-year history and a strong understanding of rural and semi-urban markets and customer needs. The bank’s sustainable business model focuses on providing credit to underserved retail and MSME segments while also offering a full range of banking services to its deposit and branch banking customers.

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