Coforge Wins Pega Intelligent Automation Award for Streamlining Insurance Client’s Operations

Coforge Limited, a leading global digital services and solutions provider, has been recognised for its exceptional work in intelligent automation by Pegasystems, the industry leader in enterprise AI decisions and workflow automation platforms. Coforge received the prestigious Intelligent Automation award at the PegaWorld iNspire Partner Excellence Awards ceremony held today in Las Vegas.

Transforming Insurance Operations

This award acknowledges Coforge’s success in delivering end-to-end automation solutions for a major American insurance company. Leveraging Pega’s platform, Coforge’s solutions helped the client optimise business processes, significantly improve customer experiences, and enhance operational efficiency. These improvements ultimately supported the insurance company in achieving significant business outcomes.

Coforge has enjoyed a successful and long-standing partnership with Pega, holding the distinction of being a Global Elite Partner for over a decade. This partnership has empowered Coforge to deliver robust, intelligent automation and digital transformation solutions to clients across diverse industries.

Coforge: Experts in End-to-End Automation

Coforge’s core expertise lies in providing advanced, end-to-end solutions that bridge the gap between critical business areas: customer engagement, intelligent automation, customer decision-making, and exceptional service delivery. By combining personalised user experiences across digital channels with intelligent bots and AI-powered decision models, Coforge empowers clients to streamline business processes, robotics, and case management, paving the way for a more intelligent and efficient future.

Leading Pega Expertise

As a proud Pega Global Elite Partner, Coforge brings unparalleled industry knowledge and a proven track record of successful implementations spanning 14 years. With a team exceeding 1300 Pega-certified professionals and over 115 Pega Lead System Architects, Coforge boasts one of the world’s largest and most highly certified Pega practices. This expertise translates into success, with Coforge having delivered over 350 successful customer implementations across a wide range of industries, including insurance, banking & financial services, government, manufacturing, healthcare & life sciences, travel, transportation, and hospitality.

“We are honoured to receive this prestigious Intelligent Automation award at the Pega Partner Award from Pegasystems,” said John Speight, Chief Customer Success Officer, Coforge. He added, “By leveraging Pega’s industry-leading platform and frameworks alongside Coforge’s deep domain expertise and proven transformation capabilities, we empower our clients to achieve significant improvements in IT and business agility. Our partnership with Pega exemplifies a commitment to innovation, responsible AI, and ethical practices, ensuring our advancements benefit the societies we serve.”

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