HCLTech Enhances MRO with GenAI for Optimised Enterprise Asset Utilisation

HCL Technologies Limited (HCLTech) informed the stock exchanges that it has added generative AI (GenAI) capabilities to its Maintenance, Repair and Overhaul (MRO) solution, iMRO/4. This addition is to help enterprises enhance the performance and efficiency of complex, high-value assets across various industries, such as technology, transportation, defence, energy, and aerospace.

HCLTech will launch a GenAI bot to get started with the AI integration on iMRO/4. The GenAI bot is aimed to streamline and simplify service instructions for users and especially shorten complex asset maintenance processes in SAP S/4HANA.

The company stated that in the next phase, the GenAI-powered iMRO/4 will facilitate a thorough inspection and repair findings report in natural language, utilising operational data from SAP S/4HANA.

HCLTech’s iMRO/4 offers companies a wide range of highly advanced and tightly integrated MRO capabilities. It assists enterprises in improving their processes across the maintenance lifecycle, such as operations, engineering, supply chain, scheduling, customer engagement, and support.

HCLTech is a global SAP EAM partner and SAP co-development partner for complex MRO operations. It harnesses new technologies such as connected assets, predictive analytics, geospatial databases, mobility, AI and machine learning to optimise enterprise business processes.

Commenting on this development, the Executive Vice President of Digital Business at HCLTech, Sadagopan Singam, said, “With GenAI enhancements embedded within existing processes, HCLTech iMRO/4 will go even further to help our clients in asset-intensive industries achieve greater efficiency, enhance asset utilisation and reduce cost.”

Meanwhile, in FY 2024, HCL Technologies reported a revenue of ₹1,09,913 crore, up 8.3% compared to FY 2023. In the quarter ended March 2024, the company’s revenue was ₹28,499 crore, up 0.2% QoQ and up 7.1% YoY.

There have been several significant developments at HCL Technologies Limited lately. It collaborated with a leading technology provider of processor IP, Arm, announced to augment custom silicon chips that support AI-driven business operations.

On May 29, 2024, the share price of HCL Technologies Ltd opened at ₹1,366.00, touching the day’s low at ₹1,351.90, as of 1:22 PM on the NSE.

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