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Ola Electric Faces a 5% Dip Amid Government Notice and Customer Complaints

23 October 20243 mins read by Angel One
Ola Electric's stock dropped over 5% following a government show cause notice due to thousands of customer complaints, though it later recovered slightly.
Ola Electric Faces a 5% Dip Amid Government Notice and Customer Complaints
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Ola Electric’s Stock Struggles After Government Notice

On Tuesday, Ola Electric’s stock opened more than 5% lower, reacting to a show-cause notice issued by the central government on Monday. This followed thousands of customer complaints regarding the poor quality of its scooters. Despite this sharp drop, the stock regained some ground and was trading down by almost 2% at Rs 89. The stock had fallen over 9% the previous day, continuing its downward trend, which saw an 11% decline over the past week and over 17% over the past month. Monday’s drop marked the stock’s lifetime low, with its price falling below the listing day closing of Rs 91.2 on August 9.

Government Notice Sparks Market Reaction

The show cause notice is issued to Ola Electric’s billionaire founder Bhavish Aggarwal and the company, alleging breaches of the Consumer Protection Act. Over 10,000 complaints have been registered with the National Consumer Helpline over the past year, citing scooter quality issues. Ola Electric acknowledged receipt of the notice, with Chief Financial Officer Harish Abichandani confirming it in an exchange filing. The company is accused of misleading advertising, consumer rights violations, and unfair trade practices.

Impact on Stock and Operations

While the notice has affected investor sentiment, Ola Electric maintains that there is no immediate financial or operational impact. The company assured shareholders that the show cause notice does not impose penalties or fines as of now. Ola Electric plans to respond formally to the Central Consumer Protection Authority, and it remains to be seen how the situation will unfold.

Drop in Sales and Rising Complaints

Ola Electric’s sales have also shown a downward trend in recent months. The company sold 23,965 units in September, compared to 26,928 in August and 40,814 in July, according to data from the government portal Vahan. The dip in demand has been linked to multiple reports of hardware malfunctions and a surge in customer complaints. This decline in sales, coupled with ongoing customer dissatisfaction, has put additional pressure on the company’s stock performance.

Disclaimer: This blog has been written exclusively for educational purposes. The securities mentioned are only examples and not recommendations. It is based on several secondary sources on the internet and is subject to changes. Please consult an expert before making related decisions.

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