Thomas Cook India launches Forex services via WhatsApp; becomes the first company to introduce this feature in India

Tomas Cook (India) Limited offers a broad range of services including Foreign Exchange, and has made a significant announcement by the company today.

As detailed in the official report, Thomas Cook India introduced Forex services through WhatsApp, becoming the pioneer in India to provide comprehensive Foreign Exchange Services through this widely used platform, ensuring customers enjoy a smooth and user-friendly experience.

Forex via WhatsApp will enable customers to view live rates, buy and sell forex, send money abroad to their family or for overseas education fee remittances, and manage their transactions – both from the comfort of their home and while travelling overseas.

This pioneering effort is incredibly user-friendly where customers merely need to add Thomas Cook Forex to their WhatsApp contacts list, using the number +918879142236, just like they would add any other contact. Once added, customers will have direct access to a 24/7 AI-powered chatbot, ensuring prompt assistance from anywhere.

It will empower customers to access real-time exchange rates, engage in forex transactions such as buying and selling currency, send money overseas for family support or education fees, and efficiently manage their financial transactions.

This convenience is available whether customers are at home or travelling abroad. In conjunction with the company’s commitment to deliver forex to customers’ doorsteps within two hours through its ‘Ghar pe Forex’ initiative, Forex via WhatsApp guarantees a straightforward, swift, and seamless customer experience. The Company’s game-changer Ghar pe Forex commitment offers doorstep delivery within 2 Hours.

Additionally, Forex via WhatsApp provides Thomas Cook Prepaid Card holders with a familiar and efficient means to manage their Forex cards, including reloading, balance inquiries, statement downloads, pin management, channel activation/deactivation, and card blocking/unblocking.

Established in 1881, Thomas Cook (India) Limited is the country’s leading omnichannel travel company, offering a wide range of services, including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Value Added Services, and Visa Services.

Today, the company’s shares began trading at Rs 118.50, marking a 1.5% down from the previous day’s closing price of Rs 120.25. While writing the article, it is trading at Rs 116.50 apiece on the BSE. 

The market capitalization of the company is Rs 5480 crore. Additionally, the stock has delivered a return of 100% in the last six months and 288% in the last three years.

Investors should keep an eye on this stock.

Disclaimer: This blog has been written exclusively for educational purposes. The securities mentioned are only examples and not recommendations. It is based on several secondary sources on the internet and is subject to changes. Please consult an expert before making related decisions.