Thomas Cook Expands in Kolkata with New Branch in New Town

On September 16, 2024, Thomas Cook (India) Limited announced via a stock exchange filing that it has expanded its presence by opening a new branch in New Town, Kolkata, aiming to tap into the city’s growing market and its surrounding areas, including Action Area 1, 2, 3, and Rajarhat. 

This new location brings the company’s total number of branches in the city and state to 8. The New Town branch is set to serve a diverse customer base, including business professionals, families, couples, millennials, Gen Z, and seniors, offering a wide range of travel services. These services include international and domestic holidays, group tours, personalised trips, cruises, and travel insurance.

For the festive season in Kolkata, travel trends indicate a growing interest in both international and domestic destinations. Popular international spots include Japan, Switzerland, France, Finland, Spain-Portugal, the Czech Republic-Hungary, Australia, Scandinavia, and Kenya, while domestic travellers are flocking to Kashmir, Ladakh, Himachal Pradesh, the Andaman Islands, and North-East India. 

Additionally, holiday durations have lengthened, with short trips now lasting 5-8 days and longer trips extending to 10-15 days. Emerging destinations like Azerbaijan, Georgia, Uzbekistan, Kazakhstan, Vietnam, Japan, and South Korea are also gaining popularity. The top traveller segments include multi-generational families, couples, millennials, Gen Z, and seniors, with Pujo tourism seeing high traffic from cities in West Bengal and neighbouring states such as Assam, Bihar, Jharkhand, and Odisha.

Mr Rajeev Kale, President and Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited, said, “Kolkata is an important source market for us, and we deeply value our discerning customers who are passionate about travelling! Durga Pujo is a very special festival for our customers from the City of Joy, and so we have selected this Pujo season for the inauguration of our Gold Circle Partner franchise outlet in New Town.”

He further added, “This central location will offer easy access and seamless services – right to our customers’ doorstep! We have introduced a range of unique tours designed to delight our Bengali customers this festive season. On behalf of my team, I extend a warm welcome and special Pujo greetings to our Kolkata customers, and I look forward to helping them plan memorable holidays, both domestic and international.” 

Disclaimer: This blog has been written exclusively for educational purposes. The securities mentioned are only examples and not recommendations. It is based on several secondary sources on the internet and is subject to changes. Please consult an expert before making related decisions.