HGS UK Partner With Government To Transform Public Services

On Tuesday, the shares of Hinduja Global Solutions closed at Rs 1030.05, up by 1.57% from its previous closing of Rs 1014.15 on the BSE. 

Hinduja Global Solutions’ (HGS) subsidiary — HGS UK has entered into a strategic partnership with the Government Digital Service (GDS) in the UK, to provide contact centre support for GOV.UK One Login users – aiming to simplify and make faster the way people prove their identity to access central UK government services. GDS forms part of the Cabinet Office. The new working partnership was established through the Crown Commercial Service Framework. The engagement marks an exciting opportunity for HGS UK to expedite progress and support GDS’ long-term vision of empowering constituents to access government services with ease.  

The collaboration will surface the opportunity for HGS UK to provide comprehensive, multichannel support for public users of GDS’ GOV.UK One Login services. As a strategic partner, HGS brings along an extensive track record of successful implementation of critical government solutions across the globe. HGS brings a wealth of digital capability to support agents including single-pane-of-glass across channels for voice, webchat, webform, social, and intelligent deflection through conversational AI whilst monitoring interaction trends and alerts through speech/text analytics.  

HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. The company is a part of Hinduja Group which has a presence in Automotive, Information Technology, media, entertainment & communications, infrastructure projects, development, oil & specialty chemicals, power, real estate and healthcare. 

Today the stock opened at Rs 1014.15 and has touched a high and low of Rs 1064.75 and Rs 1010.90 respectively.  

The BSE group ‘A’ stock of face value of Rs 10 has touched a 52-week high and low of Rs 1479.20 and Rs 994.55, respectively. 

Last one week high and low of the scrip stood at Rs 1064.75 and Rs 1001.25 respectively. The current market cap of the company is Rs 4,791.82 crore. The promoters holding in the company stood at 67.71%, while Institutions and Non-Institutions held 12.78% and 19.51% respectively. 

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