The Reserve Bank of India (RBI) has approved an ATM interchange fee hike. The revision will be effective from May 1, 2025. As per the decision, the cost of financial charges will rise by ₹2. Moreover, the cost of non-financial transaction charges increase by ₹1.
As per news reports, small-size banks with a limited network of ATMs will be greatly affected. Customers may eventually have to bear the final brunt of this increase.
An ATM withdrawal (interchange) fee is a charge paid by one bank to another. This enables customers to use ATMs of other banks at their convenience. The fee is generally a small percentage of the transaction value and is bundled with the customer’s bill.
An ATM interchange fee hike may prompt banks to increase the maintenance fees for customers. This may impose additional obligations for users of certain debit card holders.
The RBI had previously revised ATM interchange fees in June 2021. This was done on the recommendation of National Payments Corporation of India (NPCI). The Reserve Bank of India had revised the the fee for non-financial transactions to ₹7 from ₹6. The fee on financial transactions was raised to ₹19 from ₹16.
White-label ATM operators were facing extreme financial difficulties. The previous ATM interchange fee structure allowed banks to provide 5 free transactions to customers in metro areas. It also allowed residents of non-metro areas to get 3 free transactions.
However, this decision will now have a great impact on small-size banks. Their payouts to other banks will increase substantially.
The RBI’s decision to increase ATM interchange fees will have a significant affect on banks. Customers may have to bear the added costs. Banks must now focus on balancing profitability with customer satisfaction to drive results.
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Published on: Mar 24, 2025, 1:02 PM IST
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