Star Health Expands Home Health Care to 100 Locations Across India

Star Health and Allied Insurance Company Limited (Star Health Insurance), India’s largest retail health insurance provider, has expanded its Home Health Care (HHC) initiative to 100 locations across the country.

Launched in July 2023, the program now serves over 85% of the company’s customer base, offering cashless medical care at home within three hours without out-of-pocket expenses. This expansion enhances the accessibility, affordability, and availability of healthcare, particularly in underserved regions.

Medical Care at Home

The HHC program is designed to provide prompt medical attention for patients recovering from infectious diseases. Under this initiative, a partner doctor visits the patient’s home to assess their condition, diagnose symptoms, and administer necessary treatment if hospitalisation is not required. The program includes regular in-person follow-ups to monitor recovery. In cases where symptoms are severe, the doctor may recommend hospitalization, though less than 1% of patients have required such escalation.

Widespread Adoption and Partnerships

The initiative has gained significant traction in cities like Mumbai, Delhi, and Pune, where patients have primarily sought treatment for conditions such as viral fever, dengue, enteric fever, acute gastroenteritis, and respiratory infections. More than 15,000 patients have benefitted from the program, which operates through partnerships with leading healthcare providers, including Care24, Portea, Argala, Athulya, and Apollo.

Commenting on this, the MD and CEO of Star Health Insurance, Anand Roy, said, “At Star Health, we believe that health insurance goes beyond providing financial coverage. It is a bridge to accessible and affordable healthcare for every individual. Our vision is to remove barriers such as high hospitalization costs, logistical challenges and the stress associated with seeking care. By bringing quality medical care closer to customers we aim to ensure their comfort and peace of mind. This initiative is tangible proof of our focus on transforming health insurance delivery by ensuring that it is accessible, affordable, and designed around the evolving needs of our customers.”

Conclusion

This expansion enhances the accessibility, affordability, and availability of healthcare, particularly in underserved regions. On February 25, 2025, Star Health share price opened at ₹378.25, touching the day’s low at ₹367.50, as of 11:09 AM on the NSE.

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