TCS Expands Partnership with Coop Danmark to Enhance Retail Operations

Tata Consultancy Services (TCS) has extended its long-standing partnership with Coop Danmark, Denmark’s leading consumer goods retailer, to further support its core business system. 

As part of this collaboration, TCS will manage Coop’s enterprise resource planning (ERP) platform on SAP S/4HANA, ensuring seamless operations across more than 900 stores. By leveraging advanced digital solutions, TCS aims to enhance operational efficiency and deliver consistent shopping experiences to customers.

For the past five years, TCS has been instrumental in Coop Danmark’s digital transformation journey, assisting in the adoption and stabilisation of the SAP S/4HANA platform. The renewed agreement will focus on further optimising the retailer’s digital core, helping it remain competitive amid economic fluctuations and evolving consumer preferences. This partnership will allow Coop to leverage cutting-edge technologies such as artificial intelligence (AI) and machine learning (ML) to simplify business processes and improve customer experiences.

Leveraging AI and Automation for Retail Innovation

Coop Danmark’s transition to SAP S/4HANA is one of the largest implementations of its kind in the Nordics, ensuring standardised business processes across the retailer’s entire operations, including supply chain management and in-store functionalities. With the extended engagement, TCS and Coop will now work together to explore the potential of AI, ML, and automation to further streamline operations and reduce overall costs.

The collaboration aims to improve Coop’s efficiency through increased automation and innovation, accelerating time to market and enhancing overall customer satisfaction. By integrating AI-powered solutions, Coop will be able to offer personalised shopping experiences while ensuring optimised business operations. TCS will also assist in building new capabilities to adapt to changing market dynamics and customer demands.

TCS’ Expertise in Retail and Strong Presence in the Nordics

TCS has a strong footprint in the global retail sector, working with the top 10 global retailers to drive digital transformation and deliver omnichannel experiences. The company’s AI-driven retail solutions, including TCS OmniStore™ and TCS Optumera™, help retailers optimise merchandising, pricing strategies, and supply chain management.

Conclusion 

In Denmark, TCS has had a presence for over 30 years, supporting top enterprises in banking, insurance, telecom, and hi-tech industries. With more than 20,000 employees in the Nordics, TCS continues to drive growth and transformation, earning top rankings in customer satisfaction and employer excellence.

On March 13, 2025, TCS share price opened at ₹3,502.30, up from its previous close of ₹3,506.20. At 9:38 AM, the share price of TCS was trading at ₹3,493.25, down by 0.37% on the NSE.

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