Wipro Launches TelcoAI360 to Transform Operations for Telcos By Leveraging AI

A well-known multinational company in India, Wipro Ltd. offers BPO, consulting, and IT services. Wipro is a leading IT company in India with its headquarters located in Bengaluru. It competes with TCS, Infosys, and HCL Technologies.

Wipro Launched TelcoAI360

Wipro has unveiled TelcoAI360, an AI-first Managed Services platform designed to revolutionise telecom operations, empowering telcos to deploy cutting-edge technology solutions at unparalleled scale and speed while dramatically enhancing customer experience at a fraction of the cost.

Seamlessly integrating Wipro’s domain expertise with state-of-the-art AI-driven tools, TelcoAI360 enables Communication Service Providers (CSPs) to slash operational costs, optimise workflows through intelligent automation, and orchestrate resources with unrivalled efficiency. 

This groundbreaking platform accelerates time-to-market for new offerings, amplifying revenue potential. Recognising the unique challenges of telecom operators, TelcoAI360 will be delivered as an ‘as-a-Service’ model with composable, customisable components, ensuring seamless deployment tailored to each CSP’s needs.

TelcoAI360 Offers

Developed in collaboration with Wipro’s AI partner ecosystem and leveraging ServiceNow’s Telecommunications industry solutions suite, TelcoAI360 offers:

An AI-powered framework seamlessly integrates diverse telecom technologies, enhancing market expansion while optimising network performance through automation, real-time monitoring, and predictive maintenance. 

It fortifies security with real-time threat detection and fraud prevention, ensuring data resilience. Bespoke customer portals provide an intuitive experience with real-time insights, while standardised APIs enable seamless integration and regulatory compliance.

Effortless interoperability across multi-cloud environments allows telcos to scale dynamically based on real-time demand.

Share Price Performance 

At 9:34 AM on March 6, 2025, Wipro Ltd shares traded 0.26% up at ₹285.85 on the NSE.

Conclusion

TelcoAI360 gives Communication Service Providers access to an AI-driven, future-ready framework that boosts productivity, lowers expenses, and spurs innovation. By offering a flexible ‘as-a-Service’ model with customisable components, it ensures seamless integration and adaptability to evolving telecom demands.

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