The National Restaurant Association of India (NRAI) is likely to approach the Competition Commission of India (CCI) to address concerns over Zomato and Swiggy’s recently launched standalone apps for 10-minute food delivery, according to news reports.
The NRAI is already pursuing a case with the antitrust regulator against both companies, alleging anti-competitive practices.
Zomato’s Blinkit and Swiggy have introduced standalone apps, Bistro and Snacc, respectively, for ultra-fast food delivery. The NRAI claims these apps operate private labels, raising significant concerns for restaurant partners.
Sagar Daryani, NRAI President and Co-Founder and CEO of Wow Momo, strongly opposed Zomato and Swiggy’s private labelling practices. He accused the companies of redirecting customers from partner restaurants to their private-label products, such as tea, biryani, and momo.
“We are seriously considering legal action,” Daryani stated, emphasising that the NRAI opposes aggregators directly competing with restaurants.
Bistro and Snacc procure food and beverages from third-party vendors and deliver them through quick-commerce dark stores. In addition to these private-label platforms, Zomato and Swiggy also offer 15-minute food delivery services by aggregating restaurants.
Swiggy’s quick food delivery under its Bolt model reportedly accounts for over 5% of its total food delivery orders.
Swiggy recently launched Snacc, a dedicated app designed to deliver snacks, drinks, and meals within 15 minutes. The move aligns with the growing competition among Indian food delivery platforms to offer ultra-fast delivery services.
Zomato’s quick-commerce subsidiary Blinkit introduced Bistro, a platform promising delivery of snacks, meals, and beverages within 10 minutes.
Additionally, Zomato rolled out its 15-minute food delivery service in select cities. A dedicated 15-minute delivery tab is now visible on Zomato’s explore page, focusing on quick-to-prepare, ready-to-eat meals sourced from restaurants within a two-kilometre radius.
On January 13, 2025, Zomato share price trades down by 4.16% at 12:15 PM (IST) at ₹232.90, while the BSE benchmark Sensex ended down by 651.73 points to 76,727.17. Zomato’s share price reached a 52-week high of ₹304.50 on December 12, 2024, and a 52-week low of ₹121.70 on January 18, 2024. As per BSE, the total traded volume for the stock stood at 20.95 lakh shares with a turnover of ₹49.41 crore.
On January 13, 2025, Swiggy share price trades down by 5.14% at 12:15 PM (IST) at ₹466.45, while the BSE benchmark Sensex ended down by 651.73 points to 76,727.17. Swiggy’’s share price reached a 52-week high of ₹617 on December 23, 2024, and a 52-week low of ₹390.70.25 on November 13, 2024. As per BSE, the total traded volume for the stock stood at 2.15 lakh shares with a turnover of ₹10.27 crore.
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Published on: Jan 13, 2025, 12:52 PM IST
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